General Data Protection Regulation (EU) 2016/679 (GDPR) will be adhered to and amendments implemented without delay.
No information stored will be shared with third parties and will only be collated to provide a premium and bespoke service for our customers.
Body camera footage will be transferred to an external hard drive and used to review and improve services provided.
Service footage saved to a dongle will be offered to the customer.
Photographs or video footage taken during your service may be used to promote the business on social media or the One2One Pet Care Services domain gallery. No sensitive information will be disclosed, though the name of your pet may be heard during video recording. Location details will always remain private!
If you object to images or footage being used in this manner, please state this during the initial consultation and before you sign the service agreement, so that amendments can be made in the fine print.
Firewall and antivirus software will be maintained and updated as per recommendation from the manufacturer and used to protect client information.
Client name, address, service type and notes of their pets will be stored for no longer than 2 years. If no service has been required within the two year period - all records will be destroyed and your account closed and deleted.
Client keys will not hold identifying tags relating to their address, they are covered by our Protectivity Insurance in case of loss, stored in a secured safe, secured further with a house alarm & located very close to the police station.
We use site cookies for google data analytics to improve marketing,
We will only contact you if you have enquired about one of our services. Please ask if you wish to receive a copy of all the data collated for your service, this will be made available to you. All data will be destroyed without delay upon your request.